As of January 2018, we only support the Bluetooth edition of the Tesla kit. Please reach out to firstname.lastname@example.org if you are still using the USB edition.
Your battery block is rechargeable! If your circuit is not working, the battery block may be shorted or
First, to see if the battery is shorted, try turning the switch on the battery to the off position (left side if the battery block's text is right side up), waiting about 10 seconds and then turning it back on. There is a red LED on the battery that should be on when the battery block is on. For more of an explanation on this, please try doing the "Short Circuit" project in the LightUp Learning app.
If the red light on the battery block still does not turn on, the battery needs to be charged. You can recharge it with the provided USB cable by connecting the cable to the battery block and a USB wall adapter or laptop USB port. The orange charging light on the battery block will turn on when it is charging, and the green light will turn on when charging is complete.
All the instructions and projects for LightUp kits are in the LightUp Learning app.
Head over to the contact us page and submit a message with your nickname and requested password. Your password will be changed once we verify your email.