APP PRIVACY POLICY

Last Updated: July 30, 2018

This privacy policy (“Policy”) describes how LightUp, Inc. and its related companies (“Company”) collect, use and share personal information of consumer users its apps,”LightUp Learning”, “Hololab AR” and “Hololab: Magnetism AR”. This Policy also applies to any of our other products that post this Policy. This Policy does not apply to products that post different statements.

We collect anonymous activity data to help us improve our products.

We use technologies like unique device identifiers to anonymously identify your device so we can deliver a better experience. Our systems also log information like your device type, operating system and IP address. We do not access other personal information on your device, such as your phone book, calendar or messages.

We allow you to submit your email address to keep you informed.

Users may optionally send us their email address from inside the app; these email addresses are only used for our newsletter and are never shared with third parties. We do not knowingly contact or collect personal information from children under 13 without parental consent. If you believe a child has sent us their email from the app, please contact us so we can promptly obtain parental consent or remove the information.

We do not store or share your precise location.

We do not use or collect your precise geographic location.

You can request to see your personal data.

You can contact us by email to request to see if we have collected your email address: hello@lightup.io.

We may keep data indefinitely.

We may keep data indefinitely.

We don’t share your personal data with other companies.

We do not share personally identifiable information (such as your email) with other companies, except when needed to provide the features and services in our apps or inform you about important updates and changes to our apps.

No ad companies collect data through our service.

We do not allow advertising companies to collect data through our service for ad targeting.

You can ask privacy questions.

If you have any questions or concerns about our privacy policies, please contact us:
Email: hello@lightup.io
Address: 2660 S El Camino Real, San Mateo, CA

Analytics providers access data on our behalf.

Analytics companies may access anonymous data (such as your IP address or device type) to help us understand how our services are used and to help us improve our products. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

We take steps to protect personal information.

We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. We encrypt transmission of data on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error. Information we collect may be stored or processed on computers located in any country where we do business.

Special situations may require disclosure of your data.

To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

Contact Information

We welcome your comments or questions about this privacy policy. You may email us at hello@lightup.io You may also contact us at our address:
LightUp, Inc.
2660 S El Camino Real
San Mateo, California 94403

Changes to this Privacy Policy

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.

WEBSITE PRIVACY POLICY

Last Updated: April 2, 2018

This privacy policy (“Policy”) describes how LightUp, Inc. and its related companies (“Company”) collect, use and share personal information of consumer users of its websites, lightup.io, lightup.tech, lightup.fun and all of their subdomains and resources (the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.

WHAT WE COLLECT

We get information about you in a range of ways.

Information You Give Us. We collect your‎ name, postal address, email address, phone number, fax number, username, password, demographic information (such as your gender and occupation) as well as other information you directly give us on our Site. 

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. 

Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.    This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

USE OF PERSONAL INFORMATION

We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our sites, products, and services.
  • We use your personal information to process and deliver contest entries and rewards.
  • We use your personal information to respond to comments and questions and provide customer service.
  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
  • We use your personal information to link or combine user information with other personal information.
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  • We use your personal information to provide and deliver products and services customers request.

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may share personal information for legal, protection, and safety purposes.
    • We may share information to comply with laws.
    • We may share information to respond to lawful requests and legal processes.
    • We may share information to protect the rights and property of LightUp, Inc., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
    • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share information with those who need it to do work for us.
  • We may also share aggregated and/or anonymized data with others for their own uses.

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive and how we use your data:

You can opt out of receiving targeted ads served by us or on our behalf by visiting www.aboutads.info. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. If you opt-out we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won’t be used by us for the purpose of targeting ads to you.

CONTACT INFORMATION

We welcome your comments or questions about this privacy policy. You may email us at hello@lightup.io You may also contact us at our address:
LightUp, Inc.
2660 S El Camino Real
San Mateo, California 94403

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.